Privacy Policy

Welcome to VERDANT JEWELS. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, browse our bespoke jewelry showrooms, or purchase our luxury articles.

By accessing or using our services, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy.

We collect personal data to provide a tailored luxury experience. The categories of information we collect include:

• Identity Data: First name, last name, and styling preferences.
• Contact Data: Email address, billing address, shipping address, and telephone number.
• Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.

We do not collect any Special Categories of Personal Data (such as details about your race, religious beliefs, or health information).

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To register you as a new client and verify authentication details.
• To process and deliver your order, including managing payments, fees, and charges.
• To manage our relationship with you, including notifying you about updates to our terms, collections, or GIA-certified reserve lists.
• To deliver relevant website content and product recommendations based on your preferences.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

All transaction databases are isolated, and raw payment processing occurs strictly via encrypted payment gateways. We do not store credit card credentials on our servers.

In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access: Receive a copy of the personal data we hold about you.
• Request correction: Ask us to correct any incomplete or inaccurate data we hold about you.
• Request erasure: Ask us to delete personal data where there is no good reason for us continuing to process it.
• Object to processing: Object to processing of your personal data where we are relying on a legitimate interest.